Pressure Project 1
Posted: September 8, 2024 Filed under: Uncategorized Leave a comment »Naiya Dawson
For my project I chose the idea of the parcel pending lockers in the lobby of my apartment building. I have been working there for a little over a year, and I thought this would be a perfect example for this project because I see people interacting with them everyday. Right now my apartment building only has two sets of these lockers and I think we have around 400 bedrooms so most of the time the front office staff (me) has to log and store the packages because there is to many.
To start my project I observed the human interaction with these package lockers for over an hour. Since I work there it was easy for me to observe this multiple different times throughout the week. I then drew out a small basic diagram of the packages lockers and also created a canva collage of what the lockers look like in real life. After this I then wrote down how the lockers work, and problems with them, ways to improve them, and what heroic invention/ improvements would be.
The improvements I would add to the packages lockers would be to create a smart package room. This would be placed some where so that delivers can access it from out side the building and they wouldn’t have to worry about the apartment doors being locked and the residents can access it inside. So like a door that goes outside and a door from the inside. In this package room there would be robots, one that organizes that packages on to shelf’s and puts then outside the door when residents are ready to get them and the there would be a couple delivery robots that can take packages to people’s rooms. This would help make computerized package storing more accessible, easier for everyone, and help packages not get lost or stolen.
After we presented our projects I did some final touch ups to everything. I drew a better diagram of both how my idea was normally and then after with the heroic changes. I did this while observing the lockers again trying to find small details I didn’t catch better. After I created my new diagrams I thought about the conversations we had in class and anything that I wanted to add from that. Then I finished by reflecting on everything and creating this post.
Pressure Project 1
Posted: September 5, 2024 Filed under: Uncategorized Leave a comment »Observation
System Components:
- Physical machine with storage compartments for items.
- Electronic interface for user interaction (selection buttons, digital screens).
- Payment mechanisms (coin and bill acceptors, card readers, mobile payment options).
- Sensors to detect and confirm product dispensing.
- Backend system for inventory management and sales tracking.
Physical World Setup:
- Placed in high-traffic areas for easy access.
- Configured with lighting and visual displays to attract customers.
Human Interaction:
- Users browse selections through the transparent window or digital menu.
- Payment is made via cash, card, or digital wallet.
- Selection is made through a keypad or touchscreen.
- Product is dispensed into an accessible area at the bottom.
- In cases of malfunction or failure to dispense, users might interact with customer service via a help button or contact number.
Diagram of the Current System
The diagram include:
- Vending Machine: Internal compartments.
- User Interaction: User selecting products and making a payment.
- Product Dispense Area: The dispensing mechanism.
- Digital Interface: The interaction points for selections and payments.
Heroic Intervention: Enhanced Accessibility and Customization
Goal: Improve the user experience by making vending machines more accessible and custom-made to individual preferences.
Intervention Details:
- Accessibility Improvements: Improve machines with voice recognition technology to assist visually impaired users.
- Personalized User Experience: Implement a system where users can log in via a mobile app to access personalized product suggestions based on previous purchases. Offer promotions and discounts tailored to the user’s buying habits.
- Enhanced Payment Options: Expand payment methods to include apply pay.