Pressure Project 1
Posted: September 9, 2024 Filed under: Uncategorized Leave a comment »
Self-checkout is a machine that allows customers to complete their own transactions. Multiple people can checkout at once in a given area. There are typically lights to indicate if a self-checkout machine is free or a worker may direct customers to the next available machine.
With staff (red) and customers (blue) using multiple available self-checkout machines, it can be difficult to navigate through the area. Customers may not be able to see the available self-checkout machines, know which machine takes cash, or be able to maneuver through the crowd.
A designated number should be given to each self-checkout machine so that once a machine becomes available and the light turns green, the number and whether or not it takes cash should be announced. An announcement will allow for less confusion, and people will not have to reenter the line or wait in the middle of the self-checkout area if the machine they went to doesn’t accept cash.
Example 1: “Self-checkout machine 7 is available for card only.”
Example 2: “Self-checkout machine 3 is available for cash and card payments.”